Your information
Privacy and Cookies
Last reviewed: 4 November 2026
This notice explains how Hidden Gems Tuition handles personal information when you visit this website or contact us. It is written for a UK audience and should be kept under review as the website and the way enquiries are handled evolve.
Who is responsible
Hidden Gems Tuition is responsible for the personal information you choose to send to us through the contact details on this website. For privacy questions, use the email address at the end of this notice.
Information we may receive
If you email us, we may receive your name, email address, the contents of your message and any details you choose to include about tuition requirements. Please do not send special-category or other sensitive information unless it is genuinely necessary. If you are a student under 18, please ask a parent or guardian to make or oversee the enquiry.
How and why we use it
We use enquiry information to reply to you, understand the tuition support requested, discuss possible arrangements and, where relevant, take steps towards setting up tuition. We do not use enquiry details for unrelated marketing unless we have a lawful basis and, where required, your consent.
Our lawful basis
Depending on the enquiry, we generally rely on taking steps at your request before entering into an arrangement, and/or our legitimate interests in responding to enquiries and running the tuition service. If a different purpose or lawful basis applies, we will explain it when required.
Sharing and service providers
We do not sell personal information. We may need to share information with providers that support our email, website hosting or communications, but only where relevant to operating the service. Those providers may process information under their own terms and privacy arrangements. We do not intentionally publish the contents of private enquiries.
How long information is kept
We keep enquiry information only for as long as it is reasonably needed to respond, manage any resulting tuition relationship, maintain appropriate business records or deal with legal matters. The appropriate period depends on the circumstances. Please do not assume that email correspondence is immediately erased when an enquiry ends.
Your data protection rights
Under UK data protection law, you may have the right to ask for access to your personal information, correction, erasure, restriction of processing, or to object to certain processing. You may also have a right to data portability in some circumstances. These rights are not absolute and depend on the circumstances. You can contact us using the address below. You also have the right to complain to the Information Commissioner’s Office (ICO) if you are concerned about how your information is handled.
Cookies and similar technologies
The current page does not intentionally include analytics or advertising cookies or tracking scripts. Your hosting provider, email service or other technical providers may process basic technical information (such as server logs) to deliver, secure and maintain their services. If we add analytics, advertising, embedded media or other technologies that use non-essential cookies, this notice should be updated and any consent required by law should be obtained before those cookies are set.
Security and changes
We take reasonable care with information sent to the contact details shown here, but email is not a guaranteed secure channel. This notice may be updated if our practices or legal requirements change; the latest version will appear on this page.
Contact about privacy
For privacy questions or requests, email hiddengemstuition@gmail.com.